1.Where are you located? White Lake Holiday Resort is conveniently located: *Across from White Lake Town Hall and Fire Department. *1/2 way between Goldston's Beach and Camp Clearwater. *Next door to Lasley's Motel and Langston's Motel. Click here for map and directions.
2.What is included in every unit? White Lake Holiday Resort is a home away from home so it has many things that your home has. 1.Fully equipped kitchen:Coffee maker, microwave, baking dishes, cooking utensils, family size pots & pans, fire extinguisher, refrigerator, stove, silverware, dishes, and glasses. Etc. Units C-6 and C-8 have a dishwasher. 2.Washer and Dryer 3.DVD/VCR player 4.Cable TV 5.Bedrooms have:An alarm clock, night stands, dresser, mattress pads, pillows, blankets, bedspreads, and extra pillows. 6.Picnic Tables except for C-5, C-7, C-8, C-9, and C-10 7.Charcoal Grill 8.Central Air Conditioning **C-2 has window units. 9.Use of an extremely large beach front 10.
Use of TWO well maintained piers 11.
Use of all swings and hammock
3.What does my family need to bring to White Lake? 1.Bed linens for appropriate size beds. 2.Paper goods:napkins, paper towels, and extra toilet paper. (Each bathroom starts with one roll.) 3.Hand soap, shampoo, and conditioner 4.Bath towels, Beach towels, and extra trash bags. Our registered guests receive a discount at Resort Collections Gift Shop: The Gorilla Store They have floats, goggles, towels, cameras, bathing suits, flip flops, etc. 5.Do NOT bring Pets; (more info click here) 6.Do NOT bring Illegal drugs; your family will be removed from the property with no refund. 7.Do NOT bring more people than are allowed to stay.Our units do have plenty of room, but we will not tolerate abuse of our property.
4.Why is Holiday Resort always full? We have been blessed to have many of the same families return year after year. If your family is interested in staying with us and nothing is currently available, your family can be added to our waiting list.
5.What deposits are required? See #12 for Cancellation Policy We've been blessed to have great families stay with us who take care of thier home away from home vacation rental. We do not have a damages deposit only a cancellation policy.
6.Do you offer weekend rentals? Because we have been blessed, we stay full for most of the rental season. On occasion, however, an unexpected cancellation allows a unit vacancy. First, we try to rent that unit for the whole week, and then, we will rent the unit for a minimum of two nights.
Weekend rentals ARE available during the off season and for triathletes in the White Lake Triathlon.As soon as you are officially registered for the event, contact us to make your reservation.
8.When is check
out? Check out is
10AM. Please allow the next family to
have a unit as clean as it was when your family arrived. We thank you in advance for leaving on-time or
earlier.
9.Where do we send our
check or money orders? There is no onsite office so checks and money orders can
be sent to: White Lake NC Resorts
PO Box 2430 Elizabethtown, NC 28337
We will send you a
confirmation email.
10.Can I pay for my room online? At this time we do not accept online
payments for rooms.Please send a check or money order to the
address above.
11.How can I pay upon check-in? The
balance of your rent is due two weeks before check-in.We will gladly
take checks and money orders.(We no longer take credit cards.)
12.What is your cancellation policy?
Out of respect for all the people we turn away, our cancellation policy is strictly enforced!
There is a $100 cancellation fee for cancellations more than 45 days prior to reservation, and
$300 cancellation fee for cancellations 45 days or less prior to reservation. Although we keep a contact list in the event of a cancelation, we understand it's nessecarry to coordinate family schedules, work around summer camp or sports, and get time off from work.
If you have any questions about this policy, feel free to contact us for clarification.
13.Are your rooms
clean? We have been told by many families
that we are one of the cleanest places at White Lake.If
there is anything that needs our attention, let us know immediately so we can
correct any oversight.
14.Are you
waterfront? All of our units are within 450ft of
the water.
15.Do you accept
pets? No.This is a Town
Ordinance.The Barking Lot is a nearby boarding facility.
Contact them as soon as possible to check on availability for your week.
http://www.barkinglotinc.net/
16.Do you have
Internet access? An internet Hot Spot is located within our park and internet access is provided by White Lake WiFi
Use your Credit Card for access: Daily Access is $5.00 or get it for the whole week at $15.00
Discounts available if buying a voucher from Resort Collections GiftShop
17.Do you have
non-smoking units available? Yes! Effective 2011 Summer, our units have become Smoke FREE! Smoking is permitted, on the piers, decks and beach, however, we ask that you kindly extinguish cigarettes in the cigerette-sand-buckets and NOT in the lake, NOT on the beach, and NOT on the ground.
19.Do you provide
housekeeping for your units? Holiday Resort is a
home-away-from-home.There is no maid or turndown service
unless you provide it yourself. ;)
20.Is Parking Free? Yes, however there
is a limit of three cars per unit.Because of space, C-7, C-8, C-9, C-10, C-11, C-12, and C-13 are only allowed
two cars.
21.Do you have phones in your units? Phones are not available in our
units; most cell phones have service.
